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About the FreshRN Podcast

Your first year as a registered nurse is challenging. This podcast is hosted by Kati Kleber, BSN RN CCRN and Elizabeth Mills, BSN RN CCRN and features experienced nurses from FreshRN.com, who discuss the basics of that first year. From nursing orientation, code blues, tricks of the trade, and personal experiences, to time management, delegation, patient deaths, and more. Please note, while patient experiences are discussed, their identifying details have been changed to protect their privacy and uphold HIPAA.

This podcast is available on iTunes, iHeartRadio, and Google Play

Season 1, Episode 008: Dealing With Difficult Patients and Families

This episode discusses practical tips and tricks and personal experience dealing with frustrating, demeaning, demanding or difficult patients and/or families.

Listen to this episode below!

 

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More resources

Care of the Difficult Patient: A Nurse's GuideCare of the Difficult Patient: A Nurse’s GuideAdmit One: What You Must Know When Going to the HospitalAdmit One: What You Must Know When Going to the HospitalHandling Difficult Patients: A Nurse Manager's GuideHandling Difficult Patients: A Nurse Manager’s Guide