Disclaimers & Disclosures

Who We Are

The FreshRN® website and online platform is owned and operated by Kati Kleber, MSN RN and Kleber Media LLC.

FreshRN® is a registered trademark of Kati Kleber and Kleber Media LLC.

Our website address is: https://www.freshrn.com.

Kati Kleber is a registered nurse with clinical experience in cardiac med-surg, stepdown, and neurocritical care. She is currently a self-employed nurse educator.

General Disclaimer

This website is the intellectual property of Kati Kleber and Kleber Media LLC. The information posted on this website is copyrighted and may not be used without the expressed written consent of Kati Kleber. Please fill out a contact form if you would like permission to use any part of this copyrighted intellectual property.

Any information on this website reflects personal opinions and experiences, and does not reflect the opinion of any author’s current or past employer.

Prior to the foundation of FreshRN.com, all blog content was on NurseEyeRoll.com and redirected. Nurse Eye Roll® is a registered trademark of Kleber Media LLC.

FreshRN® is a registered trademark of Kati Kleber and Kleber Media LLC.

All of the information on this website and related social media platforms is for informational purposes only. It is meant to supplement, not replace, your existing knowledge. You must always follow your facility’s policies, procedures, and protocols, as well as be familiar with your respective State Board of Nursing and Standard of Care.

Nothing written on this website will ever superseded your governing bodies or employer’s rules and regulations. This information was developed with the nurse practicing in the United States in mind and no attempt or effort has been made to ensure that it is appropriately transferable to any other country.

While patient scenarios are discussed, identifying details have been changed to protect their privacy and ensure compliance with the Health Insurance Portability and Accountability Act of 1996.

FreshRN® products and content are designed to provide accurate information in regard to the subject matter covered. Kati Kleber exercises reasonable efforts to ensure such information is accurate. Notwithstanding the foregoing, Kati Kleber and FreshRN® make no warranty or guarantee as to, and assumes no responsibility for, the correctness, sufficiency, accuracy or completeness of information or recommendations made, or for any errors, outcomes related to product/recommendation use, or omissions.

FreshRN® information and products may provide information, guidance, and recommendations related to a variety of subject matters, including but not limited to, medical treatment, emergency care, pharmaceuticals, nursing interventions and considerations, medical devices, and side effects. However, research, clinical practice, and government regulations often change the accepted standards and it is SOLELY YOUR RESPONSIBILITY, and not the responsibility of Kati Kleber and FreshRN®, to determine appropriate medical treatment, the use of any drug in the clinical setting, and for determining FDA status of a drug, reading the package insert, and reviewing prescribing information for the most up-to-date recommendations on dose, precautions, and contraindications, and determining the appropriate usage for a product.

You agree expressly that your use of, or inability to use or follow any recommendations or products created by Kati Kleber / FreshRN® is completely at your own sole risk.

Kati Kleber/ FreshRN® do not warrant or assume responsibility for the accuracy or completeness of any information, videos, text, graphics, audio files, or anything else related to Kati Kleber / FreshRN®. We do the best we can to prevent any technological issues, but should any transmission of a computer virus, worm, or any other computer issue occur we do not make warranty respecting any harm befallen from such occurrence.

Medical Disclaimer

Any information found on this website or published by Kati Kleber / FreshRN® are for entertainment and informational purposes only and should not be used to make medical diagnosis, give medical advice or prescribe medical treatment.

Terms of Use

Anything you read on this blog, or anything acted up because of this blog, is subject to the terms of use. You are reading this website of your own free will. Anything you do (click, purchase, take advice or following recommendations) is your own personal choice and at your own risk. Kati Kleber and the FreshRN® will not be held responsible for any harm that may occur.

If you try a product recommended, follow a piece of advice, or try a service, and are not satisfied, the FreshRN® team will not be able to assist you. Kati Kleber and the FreshRN® team are not held responsible for these or similar scenarios.

Refund Policy

Refund Policy and Frequently Asked Questions

What’s the refund policy?

Courses purchased from FreshRN are eligible for refunds if the following are met:

  • It must be requested and issued within 14-days of purchase – please allow 2-3 business days for processing
  • Less than 50% of the course has been completed

We do not offer refunds on the FreshRN Full Dose Bundle. All purchases of the FreshRN Full Dose Bundle are final.

For the FreshRN All-Access Pass, there are no refunds. You can cancel your membership at any time. There is no need to contact us to cancel, simply head to Membership & Subscriptions in your Teachable profile, and select cancel membership. That’s it! But please feel free to contact us if you’re not sure how to do it and we are happy to assist.

Why do you need 2-3 business days?

The website we use to host all of our courses, Teachable, allows refunds for up to 14 days. They count down to the minute the course was purchased 14 days prior. They lock the purchase at 14 days and do not allow us to issue it after the fact. 

The FreshRN® team consists of a few nurses and an amazing executive assistant, however we are not of the size or capacity to have 24/7 constant support to be able to immediately issue refunds the moment they are requested. Like any other business, we need time to process requests. 

Will you still honor my refund if I request it on a weekend?

As long as your 14 day refund window does not expire during that weekend or holiday, you should be good to go. Refund requests received during that time frame will be processed during the next business day.

What if my 14 days expire during a weekend or holiday?

We need time to process the refund before the 14 days expires. We cannot issue a refund if the request was made outside of business hours and the 14 day window also expires during that time frame. 

Please see the Teachable refund policy, as well as their Terms of Use, for more. They recommend contacting course owners at least 2-3 business days before a refund window expires.

What’s the deal with using less than 50% of the course?

Alright, full transparency nurse friends. I get that these are not cheap courses. I know nurses typically have fixed income and are paying back student loans. 

However, it costs a lot of money and takes a lot of time to make these courses and ensure they have a level of professionalism, polish, editing, nursing review, and continuing education credits. It takes a long time and a lot of money. I simply cannot afford to give it away or else I cannot stay in business. 

Truthfully, you can easily figure out if a course is valuable by consuming just a few minutes of content within a few days of owning it. It’s entirely unethical and inappropriate to request a refund after completing over half of anyone’s product. When you get to midterm in a college class and drop it, they do not refund for the class. In most cases, CDs, DVDs, books or games cannot be returned to the store once they’ve been opened, because you’ve consumed the content and gotten the value. 

We’re not a major education corporation; we’re a nurse-owned small business. We’ve spent a lot of time, money, and effort to create this content, buy appropriate licenses to maintain them, and keep the business afloat. The money we earn goes right back into the business to keep making courses, as we have to pay to create them all up front and hopefully earn enough to cover costs and fund the next course with its sales. 

While it may seem like getting this education completely for free doesn’t hurt anybody, stealing our content significantly impacts our ability to continue to create content for nurses, and keep a lot of it free (blogs, podcasts, downloads, mini courses).

How long does it take for the refund to get posted in my account?

If you paid with PayPal, you’ll see funds immediately back into your account once it’s been issued. If you paid with a credit card, it can take as long as 5-7 business days for the refund to post. Regardless, we will let you know when it’s been processed on our end. 

Next steps

Simply wait for an email from a team member to let you know that the refund has been processed! We will first check to make sure the purchase is still eligible for refund (no CE’s are claimed, less than 50% of the course has been completed, and it’s less than 14 days since the purchase), issue it, then email you to notify you.

If you purchase an item on Amazon or from a 3rd party based off of Kati’s recommendation, you must speak with that company directly about refunds or concerns. Kati and the FreshRN® will not be able to assist you in those circumstances.

How Income is Generated

Kati earns income on this website in the following ways: affiliate marketing, course and book sales, advertisements, and sponsored blog posts. Why does this matter? Transparency is important to Kati and she wants you to know when people have paid to be featured on the website, and that she does not take those partnerships lightly. Kati only agrees to work with companies and individuals she believes in.

Kati has ceased the practice of being an ambassador or sponsored by one particular company, as she feels that limits her ability to be honest and transparent. If you do see a sponsored post, that is a stand-alone occurrence and does not include long-term contracts or commitments that would prohibit her from speaking candidly about the company itself or its competitors.

As you read through content on FreshRN.com, you may run across something called “affiliate links”.

So, what are affiliate links and why should I care?  

Affiliate links are links where if you decide to purchase that particular product or service, Kati Kleber will get a percentage of that sale.  Think of it kind of like a finder’s fee for linking the consumer to something they’re interested in.

This does not change the final price of any items. 

The only items promoted, and therefore may contain affiliate links, on this site have either been personally used by Kati Kleber or someone she knows and trusts. It is a part of the FreshRN® promise that we will never promote anything that we do not wholeheartedly stand behind. For example, Kati is an affiliate of FIGS Scrubs because it is her favorite brand of scrubs and what she physically uses at the bedside. Should you click on a link to FIGS on FreshRN® and make a purchase, Kati receives 10% of that sale.

Additionally, nurse educators support one another by offering affiliate commissions on their content. This enables us to share our education with one another’s audience without having to pay additional for marketing, as commissions are provided only when a sale is made. The ability to provide affiliate revenue to one another significantly enhances our reach as freelancers and educators. This is why Kati is an affiliate with Nursing.com, Skills on Point, Nicole Kupchik, Straight A Nursing Student, and the IV Guy. We are all nurses and educators supporting one another, not major corporations.

Kati Kleber and FreshRN.com is a participant in the Amazon Services LLC Associates Program. It is an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

Kati will always indicate if there is an affiliate relationship at the beginning of any post that contains an affiliate link.  She will indicate this before the first link is present, per FCC Guidelines. If it is a social share or email, it will include either the word “affiliate” or “partner,” or one of the following: hashtags #affiliate #sponsored #partner within the email or share.

Sponsored Posts Disclaimer

Occasionally, Kati Kleber will work with a company who provides compensation to her in exchange for writing a blog post on this website.  Any review post is Kati’s own personal opinion and compensation does not impact the content. Kati would never agree to this, nor would she promote or work with a company who engages in these practices. To identify these posts, there is an additional disclaimer at the top of the post, which will state which company or entity specifically sponsored that post.

Guest Blog Posts

Guests occasionally write for the FreshRN® Blog. Any content written by guests reflects their personal experiences and opinions and not that of any current or past employers. Compensation may be exchanged for a guest blog posts. If so, a disclaimer will be listed at the top of the post to indicate such.

Comments Policy

The first time you comment, it will be moderated and approved to ensure you’re not a robot/spam. After you’re approved, you’ll be able to comment freely and it will post immediately, regardless if it conflicts with the viewpoint of the author. However, should you post anything inappropriate, offensive, spammy, threatening, or misleading, the FreshRN team reserves the right to delete your comment.  All comments are welcome and we encourage constructive dialogue.


We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Who we share your data with

FreshRN® and WordPress do not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any privacy concerns you can use the contact form to email us.

Additional information

For Users with accounts located in European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and FreshRN’s processing will take place in accordance with the GDPR.

Hold Harmless

We do not provide medical advice, regardless of the circumstances. Any professional or personal recommendations are based solely on personal opinion and/or experience of the author. Any of this advice or recommendations acted upon are of your own free will. Should you chose to take action based on something you read on this website, it is at your own risk, and you agree to hold the author harmless.

Privacy Statement

We use cookies to provide prompt delivery of content and serve ads. Any information collected about you during this process will be kept private. Kati will NEVER sell your email address to anyone or put you on a list you didn’t sign up for yourself. One thing we cannot be held responsible for however is the privacy practices of the various advertisers, affiliates, their audience(s), subsidiaries, or partners.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

FreshRN uses JetPack and Google Analytics to track traffic and users to the site.


Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, a timestamp of the event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.

Google Analytics

FreshRN® uses Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences… These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/.


All payments are processed through our learning management system, Teachable. Please see their Terms of Use for more information.

Giveaway Rules, Disclaimer and Policy

All of the below rules, disclaimers and policy applies to FreshRN.com and all of the related social media handles listed below. Any giveaway sponsored by the FreshRN team is not affiliated with or sponsored by any social media platform itself (Facebook, Twitter, Instagram, Pinterest, Tumblr, Snapchat).

  • Twitter: @Kati_Kleber
  • Instagram: @Kati_Kleber
  • Facebook: Fresh RN Facebook Page
  • Pinterest: FreshRN Pinterest Page
  • Tumblr: FreshRN Tumblr Page


Giveaways are open to readers with continential US shipping addresses only, unless otherwise stated.  While most, if not all, giveaways are directed towards nurses, you need not be a nurse to win. No purchase or payment is ever necessary to enter any drawings on FreshRN.com.

How to enter

The manner to enter the giveaway will be stated on the actual giveaway post (on this website or a social media platform). A limit of one entry is allowed per email address and/or social media account. You may not enter more than once, whether or not you use a different email address. Entries determined to be submitted with the same email address or from the same individual using multiple email addresses will make you ineligible.

General Giveaway Disclaimer

Kati Kleber and the FreshRN team is not responsible for:

  • any late or lost entries
  • any technological or communications-related malfunctions/issues
  • any giveaway disruptions
  • any printing or typographical errors in any materials associated with the giveaway

Entry Deadline Date

All entries for giveaways through this site must be received on or before the given “Entry Deadline Date” to be eligible to win a prize. Anything posted after will not be considered. There will be no exceptions.

Winner Selection

Will selection will be completely random, unless otherwise stated.

Winner Notification

The manner in which you will be notified will be described in the initial giveaway post and is dependent upon the platform in which the giveaway is hosted.

Prize Forfeit

If you do not respond to reasonable attempts to communicate with you to notify you of your winnings, after 24 hours your prize will be forfeited and an alternate winner will be selected. You will be notified if this occurs.


You have to pay taxes, if necessary, on your prizes.

Prize Substitution

Not doing it. You either get the prize or nothing at all – myself or the sponsor will not substitute cash for the prize. Come on you guys… I can’t believe you’d even ask! 


If you win – the FreshRN team reserves the right to promote that on the website and aforementioned social media platforms.


In the event of a dispute as to the ownership of any entry, the person whose name appears on the entry form associated with the prize number for the winning entry will be deemed to be the winner. If someone else (friend or foe!) hacks your email and claims the prize, I’m sorry! I cannot and will not produce more prizes in these situations.

Fraud or Technical Issue

If anyone on the FreshRN team believes fraud has occurred within the giveaway or this is a technical issue – we reserve the right to cancel the giveaway.

General Release

By entering the giveaway through this website, you release Kati Kleber and the FreshRN team from any liability whatsoever, and waive any and all causes of action, related to any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the giveaway or delivery, misdelivery or acceptance of any prize (including, without limitation, claims, costs, injuries, losses and damages related to personal injuries, death, damage to or destruction of property, rights of publicity or privacy, defamation or portrayal in a false light, whether intentional or unintentional), whether under a theory of contract, tort (including negligence), warranty or other theory.