S6E62: Communication Tips – Your Loved Ones

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Who You’ll Hear

Kati Kleber, MSN RN – Nurse educator, former cardiac med-surg/stepdown and neurocritical care nurse, author, and speaker.

What You’ll Learn

• Give grace
• Expect missteps
• A day in the life
• Routines
• Expectations

Communication Tips – Your Loved Ones Show Notes

• You’re about to have a lifestyle change – you’ll need some grace
  • Night before, night of work you’ll be DEAD
  • Plan for shifts and allow time to recover/reflect/learn – don’t do stuff before or after a shift – laundry and things, don’t expect to have energy to get up before work or stay up late after 
• Expect messy missteps
  • Be quick to apologize and own your part of miscommunications
• Spend a little time walking through a day in the life so they truly understand what is being asked of you 
  • People who are not nurses do not truly understand what a difficult day is like as a nurse. They often equate a difficult day to their frame of reference, which may be challenging but it’s not likely on the level that you’re dealing with
• Get a pre/post shift routine established
  • Include a way for you to personally debrief
  • Talk about your day but don’t let it over take you
  • Nursing is what you do, it’s not everything about you – these boundaries are really important to cultivate 
• Communicate expectations, how you support one another

More Resources for Communication Tips – Your Loved Ones

• Email list sign up
• New Nurse Master Class – Fresh RN Courses
• Communication Tips – Difficult Conversations

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